
MCQ- Baroda Academy Ernakulam
Authored by Jisa Jose
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Professional Development

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135 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The security feature of CTS 2010 cheque mentioning BANK OF BARODA followed by ACCOUNT NUMBER” of the customer is _____
Void pantograph
Micro Lettering
Water mark
Printers name
Answer explanation
Jupiter is a gas giant made primarily of hydrogen and helium. Unlike terrestrial planets that have solid surfaces, gas giants like Jupiter don't have a well-defined solid surface, allowing them to accumulate more mass in a gaseous form. This composition has allowed Jupiter to grow significantly larger than planets with solid surfaces.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The Banking Ombudsman scheme is introduced under which of the following sections of Banking Regulation Act, 1949
Section 35 A
Section 30 A
Section 25 A
Section 40 A
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
It is mandatory to refer all the rejected (partially /wholly) complaints to _______ before communicating the Bank's decision to the customer.
RBI
Internal Complaints Committee
Internal Ombudsman
None of the above
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
The TAT defined for examination of RBIO complaints by internal ombudsman is ____ working days.
7
5
3
2
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The maximum period within which customer can file a complaint with the Ombudsman if no satisfactory reply was received from the bank is __________
3 months
6 months
1 year
13 months
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Identify which of the following types of complaints are classified as non-maintainable complaints as per the Integrated Ombudsman Scheme
Complaints which have been lodged with the Bank, but a period of 30 days has not elapsed
Case is pending in the court
a)Case has already been the decided by the court.
All of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The maximum amount that can be awarded by the Ombudsman for mental agony suffered by the complainant is ____
Rs 50,000
Rs 1 lac
Rs 2 lacs
No such clause
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