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MCQ- Baroda Academy Ernakulam

Authored by Jisa Jose

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Professional Development

135 Questions

MCQ- Baroda Academy Ernakulam
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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

The security feature of CTS 2010 cheque mentioning BANK OF BARODA followed by ACCOUNT NUMBER” of the customer is _____

Void pantograph
Micro Lettering
Water mark
Printers name

Answer explanation

Jupiter is a gas giant made primarily of hydrogen and helium. Unlike terrestrial planets that have solid surfaces, gas giants like Jupiter don't have a well-defined solid surface, allowing them to accumulate more mass in a gaseous form. This composition has allowed Jupiter to grow significantly larger than planets with solid surfaces.

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Media Image

The Banking Ombudsman scheme is introduced under which of the following sections of Banking Regulation Act, 1949

Section 35 A
Section 30 A
Section 25 A
Section 40 A

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

It is mandatory to refer all the rejected (partially /wholly) complaints to _______ before communicating the Bank's decision to the customer.

RBI
Internal Complaints Committee
Internal Ombudsman
None of the above

4.

MULTIPLE CHOICE QUESTION

3 mins • 1 pt

The TAT defined for examination of RBIO complaints by internal ombudsman is ____ working days.

7
5
3
2

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

The maximum period within which customer can file a complaint with the Ombudsman if no satisfactory reply was received from the bank is __________

3 months
6 months
1 year
13 months

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Identify which of the following types of complaints are classified as non-maintainable complaints as per the Integrated Ombudsman Scheme

Complaints which have been lodged with the Bank, but a period of 30 days has not elapsed
Case is pending in the court
a)Case has already been the decided by the court.
All of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The maximum amount that can be awarded by the Ombudsman for mental agony suffered by the complainant is ____

Rs 50,000
Rs 1 lac
Rs 2 lacs
No such clause

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