RD AC QUIZ

Question 1: An Air Conditioner helps us regulate which of the following? (Pick more than 1 option)

• Air Temperature

• Air Humidity

• Air Intensity & Air Flow

• Air Purity & Air Odour

• All of the above

Question 2: Which of these probing questions would you NOT ask when you speak to a customer wanting to buy an A.C?

• What is the approximate area of the room where you will be installing the AC?

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• 1.What is the approximate area of the room where you will be installing the AC?

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• is any direct sunlight in the room where you would be installing the AC?

• .How many people will be in the room that you’re going to use the AC in?

• What type of A.C do you use currently.

Which of these statements is NOT true about Digital Inverter Technology?

• 1.It saves on power consumption

• 2.It adjusts the speed and power of the compressor depending on the temperate set on the A.C

• 3.It gives the compressor more power when it needs it and less when it doesn’t

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• 3.It allows the A.C to operate when there is no electricity

• 3.It efficiently controls the compressors operations and produces less noise

The resQ Care Plan offers regular maintenance servicing, gas charging for free, replaces parts in case of failure and ensures perfect cooling.

• TRUE

• FALSE

When you demonstrate a solution while selling an A.C to a customer, which one of these options should you NOT focus on?

• 1.Energy Efficiency – The advantages of 5 star A.C and how it saves power consumption

• 1.Cooling features like Fast cooling or Turbo Cooling

• 1.Durability features like Copper Condensers, coils and pipes

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• 1.The price of the A.C and how expensive it is

• 1.Advanced features like SMART A.C and its benefits

Which of the following is not true about Frost Free refrigerators?

• They have automatic defrosting of freezer compartment.

• They consume high electricity except when there is Inverter Compressor.

• They are less expensive.

• They come in capacity of 240 Ltrs. To 1,001 Ltrs.

Which of the following are covered in the resQ Care Plan?

• Cost of product transportation to and from the service center

• Regular preventive maintenance

• Failure due to power supply or fluctuations

• 5-year additional warranty

What do Indian consumers look for in a refrigerator? (select all applicable)

• Freshness

• Cost

• Energy efficiency

• Style and convenience

Which of the following is not a part of six steps of selling?

• Qualifying the customer

• Pushing for sale

• Answering objections

• Demonstrating the complete solution

• Asking for sale

Which component cools and condenses the refrigerant gas into a vapour and finally into a liquid?

• Expansion valve

• Compressor

• Evaporation coil

• Condenser coil