Quiz 3

What is the Full Form of E20?

• Ethanol 20

• Emerging 20

• Energy Efficiency 20

• Energizer 20

What is Service Interval of New 100cc E-20 vehicles after 1st Free Service?

• 5 Month / 5000 Km

• 6 Month / 6000 Km

• 4 Month / 4000 Km

• 3 Month / 3000 Km

What is Engine Oil capacity for New 100cc E-20 vehicles ?

• 1400 ML

• 850 ML

• 950 ML

• 1000 ML

What are features of Hero App?

• Service E-Invoice

• Service Reminder/Service Request

• Goodlife Point Redemption

• All of the above

What is the Full Form of CEI?

• Customer Experience Index

• Customer Empathy Index

• Customer Employee Index

• Company Experience Index

What is the Full Form of C.A.S.E?

• Company Accountability Speed Excellence

• Customer Accountability Speed Experience

• Customer Accountability Speed Excellence

• Company Accountability Speed Experience

What is the Top Category in Service Score?

• Platinum

• Silver

• Diamond

• Gold

What is the minimum % required to Qualify Service Score?

• 70%

• 60%

• 50%

• 65%

What is the Full Form of SDD?

• Single Day Delivery

• Same Day Delivery

• Soon Do Delivery

• Service Day Delivery

What is the Ideal % for Same Day Delivery?

• 75%

• 100%

• 85%

• 95%