Catering QA Quiz

EZ Cater order time set for 12:30 PM. What pick-up window should you choose?

• 12:15 - 12:30

• 12:30 - 12:45

• 12:45 - 1:00

• 11:45 - 12:15

What cheese is most popular. ( Select all that apply)

• American

• Swiss

• Cheddar

• Pepper Jack

Based on the Image. Which profile should we use to place the order?

• EZCater with Tax

• Chicken Sammies w/ Tax

• EZCater without Tax

• Danatos without Tax

When placing a duplicate order you don't need to give pick-up / Curbside instructions.

• True

• False

Which of the following is considered a correct upsell? (Select all that apply)

• What you like to add some Cookies?

• Would you like to add a gallon of our Freckled Lemonade?

• Would you like to add any Salads?

• Can I offer you an additional side of bacon?

We don't need to confirm the Guest profile information.

• True

• False

What is considered a late call opening?

• 3 Seconds

• 5 Seconds

• 6 Seconds

• None of the above

For all ezCater orders we are selecting the timeframe 15 mins before the pick up time.

• True

• False

We must verify ________ . To ensure that all information is spelled correctly on the client profile and delivery information

What is the suggested tip for catering orders?

• 10%

• 5%

• 20%

• 15%