flash hotel staff

A different name for a chambermaid is a ....

• housekeeper

• room attendant

• concierge

• valet

Which word DOESN'T match the others?

• bellhop

• bellboy

• cowboy

• porter

Which language does the word 'concierge' come from?

• French

• Greek

• Polish

• German

How many languages does a multilingual staff know?

• 0

• 1

• 2

• 3 or more

Which is NOT a task of a front desk clerk?

• cleaning rooms

• billing the guests

• taking bookings

• checking in guests

In the a la carte restaurant, you choose dishes from a menu

• True

• False

En suite bathroom is shared with other guests on the same floor

• True

• False

You choose a budget accommodation when you want to spend

• little money

• a lot of money

When you need some help, especially with transportation, bookings or sightseeing, you go to a ...

• room attendant

• doorman

• concierge

• hotel manager

Which star category are the best hotels in?

• 1

• 5

• 8

• 3