Change Management Assessment

What Kind of Organization is Maxcess?

• Manufacture - To - Order (MTO)

• Custom Manufacturing

• Job Shop

• Software Firm

Why is Change Necessary for MTO Organizations?

• Market Dynamics

• Innovation & Technology Advances

• Competitive Pressure

• Risk Mitigation

What are the new platforms that customer service will use?

• KBMax

• Salesforce

• MuleSoft

• Epicor

• Mitra

Order the following steps in the Change Management Process

• Planning

• Implementation

• Training

• Evaluation

• Addressing Concerns

How many squares are there?