Appointment Setting - Objection Handling

When a prospect says, "I already have a credit card processor, and I'm satisfied," what objection-handling technique is most effective?

• Agree and end the conversation

• Highlight key benefits and savings

• Disagree and push for a sale

• Ignore the objection

What is a common objection related to fees in credit card processing?

• "Your fees are too low."

• "I'm concerned about hidden fees."

• "I don't care about fees."

• "I want to pay more in fees."

How should you handle a prospect who says, "I'm not interested right now"?

• Agree and politely end the conversation

• Push for more details on their disinterest

• Share success stories and benefits

• Ignore their objection and continue pitching

What's a effective response to the objection, "I'm happy with my current processor's customer service"?

• Ignore the objection and move on

• Disparage their current provider

• Highlight your superior customer service

• Agree and end the conversation

When a prospect says, "I'm worried about security issues with changing processors," what's a good objection-handling strategy?

• Brush off their concerns

• Share information on your secure processes

• Ignore their objection and move on

• Tell them security doesn't matter

How do you address the objection, "Your rates are too high"?

• Agree and lower the rates

• Explain the value and benefits of your services

• Offer a discount without negotiation

• Disregard their concern

When a prospect says, "I've been with my current processor for years," what objection-handling technique is effective?

• Suggest they stick with what they know

• Emphasize the advantages of switching

• Agree and end the conversation

• Change the subject

How should you handle a prospect who says, "I don't have time to switch processors"?

• Agree and end the conversation

• Emphasize the time-saving benefits of your service

• Ignore their objection and push for a sale

• Suggest they make time

What's a common objection related to contract terms in credit card processing?

• "I love long-term contracts."

• "Your contract terms are too short."

• "I don't care about contracts."

• "I prefer no contracts."

How do you respond to the objection, "I've had bad experiences with changing processors before"?

• Agree and apologize for the industry

• Disregard their past experiences

• Share success stories of smooth transitions

• Ignore the objection and move on