Communication & Social Skills

1. Verbal Communication

• sending messages with body language & facial expression
• sending messages using words
• being specific & sending the same message verbally and nonverbally
• paying attention & being an active listener
• a failure to communicate clearly

2. Sending Skills

• sending messages with body language & facial expression
• sending messages using words
• being specific & sending the same message verbally and nonverbally
• paying attention & being an active listener
• a failure to communicate clearly

3. Misunderstanding

• sending messages with body language & facial expression
• sending messages using words
• being specific & sending the same message verbally and nonverbally
• paying attention & being an active listener
• a failure to communicate clearly

4. Nonverbal Communication

• sending messages with body language & facial expression
• sending messages using words
• being specific & sending the same message verbally and nonverbally
• paying attention & being an active listener
• a failure to communicate clearly

5. Receiving Skills

• sending messages with body language & facial expression
• sending messages using words
• being specific & sending the same message verbally and nonverbally
• paying attention & being an active listener
• a failure to communicate clearly

6. Receiving skills involve agreeing with the other person's ideas, beliefs, and opinions.

• true
• false

7. Which of the following are VERBAL receiving skills demonstrating active listening?

• smiles and nods
• interrupting
• saying "I see" or "really" as you listen
• both A and C

8. Talking

• verbal communication
• nonverbal communication

9. Texting

• verbal communication
• nonverbal communication

10. Making eye contact

• verbal communication
• nonverbal communication