Chapter 1 and 11 Test

An ______ person strives to do what is right

• ethical
• smart

• genuine

• responsible

People can count on you when you are ___.

• hard working

• responsible

• smart

• lazy

The first step in being a successful speaker is being ___ and responsible

• goofy

• smart

• ethical

• responsible

The process of sending or receiving messages

• feedback

• talking

• communication

• emails

• -relayed through facial expressions or body language

• nonverbal communication

• written communication

• gestures

• verbal communication

verbal communication -

• must be read

• must be spoken

• can be written

• is when you dont talk

written communication -

• is not used

• requires you to speak

• is spoken

• must be read

The foundation for effective oral communication are ____,____,____. (SELECT ALL ANSWERS THAT ARE CORRECT)

• using communication constructively

• working to be a good person

• valuing the audience

• listening and not giving feedback

____-Inner dialogue with yourself to assess your thoughts and feelings.

• Intrapersonal Communication

• Interpersonal Communication

_____- two or more people transmitting messages and feedback

• Interpersonal Communication

• Intrapersonal Communication