Ch 6.2 Skillful Communication

 Which of the following is called a communication skill?

• Listening

• Reading

• Writing

• Using the computer

When you get rid of distractions and let the speaker finish talking what skill are you practicing well?

• Speaking

• Participation

• Listening

• Timing

A response that invites the speaker to share feelings and ideas is called what?

• 1. Nonverbal listening

• Passive listening

• Verbal communication

• Active listening

 In _____, the listener works to understand the speaker's meaning.

• 1. Verbal communication

• Nonverbal communication

• 1. Active listening

• Passive listening

 What is a message called that accurately reflects what the speaker thinks?

• I-message

• You-message

• E-mail

• Lesson

What is a way of checking out the meaning of messages?

• Reading

• Feedback

• Listening

• Speaking

What is it called when you state your ideas and feelings firmly?

• Argumentative

• Aggressive

• Determined

• Assertive

Stating your feelings firmly and positively differs from using force, also called what?

• Aggression

• Power

• Violence

• Hostility

Which of the following is a communication barrier?

• I-message

• Silence

• Listening

• Speaking

How does a barrier affect communication?

• 1. Makes it easier

• Invites participation

• 1. Makes it harder

• Does not affect it