10. A system administrator has tripped over an Ethernet cable and the cable’s RJ45 connector has broken. Which of the following should be used to resolve this issue?

❍ B. Tone generator and probe

12. In which of the following would a Lightning cable MOST likely be used?

❍ A. Connect a server to a display monitor

❍ B. Increase the available memory of a device

❍ C. Remotely control a mobile device

13. A network administrator would like to enable DHCP on a laptop, but they would like the same IP address to be assigned to the laptop each time it starts. Which of the following would provide this functionality?

❍ A. Create an IP reservation on the DHCP server

❍ B. Administratively configure the laptop’s

❍ D. Assign the laptop to a static IP VLAN

15. A user has just connected to a new wireless network, but they cannot view any Internet web sites. Their network configuration shows the IP address as 169.254.228.109, the subnet mask is 255.255.0.0, and they have not been assigned a default gateway. Which of these is the MOST likely cause of this issue?

❍ A. The subnet mask is not correct

❍ B. The Internet provider is experiencing a

❍ D. The wireless adapter is not working properly

18. Treasure, a user in the accounting department, is migrating from Android to iOS. She would like all of her emails, contact lists, and calendar events to be moved to her new phone. Which of the following would be the BEST way to accomplish this task?

❍ C. Connect the new phone to the corporate Microsoft 365 service

❍ A. Use a Windows-based migration tool

❍ B. Save the Android phone data as a CSV file

❍ D. Use a USB-to-Lightning cable

20. A new employee has been assigned a corporate smartphone, but the camera and the installation of third- party apps has been disabled. Which of the following is the MOST likely reason for these issues?

❍ C. An MDM has disabled the features

❍ A. The smartphone is out of storage space

❍ B. The smartphone OS needs to be upgraded

❍ D. The smartphone hardware is faulty

23. Kelly , a remote user is visiting their corporate office. They have connected their laptop to the wireless network, but the corporate Internet access is performing much slower than their remote site network. Which of the following would be the most likely reason for this issue?

❍ D. There is interference with the wireless signal

❍ A. The default gateway is incorrect

❍ B. The laptop has been assigned an APIPA address

❍ C. The user does not have permission to use the

24. HM a site manager has noticed her smartphone has a short battery life when used at work, and the battery life is normal when working from home. The work location has limited mobile service reception, but most office services are provided over the local 802.11 Wi-Fi network. The site manager does not enable Bluetooth on her smartphone. Which of the following would be the BEST way to extend the battery life of her mobile device?

❍ B. Disable the cellular radio at work

❍ D. Enable Bluetooth on the mobile device

25. Kisha needs to have access to the same files, contacts, and email messages across their MacBook, iPad, and iPhone devices. Which of the following would be the BEST way to provide this synchronization?

❍ A. Authenticate to iCloud on all devices

❍ B. Connect all devices to the MacBook using a

❍ C. Copy all user documents to Google Workspace

❍ D. Configure automatic updates in the App Store

29. A workstation has been assigned an APIPA address. Which of the following would be the MOST likely reason for this assignment?

❍ A. The workstation is not connected to the

❍ B. The DNS server is misconfigured

❍ C. The network is using public Internet addresses

31. A technician has connected a laptop to an LCD. The LCD is displaying the correct information, but all of the content appears to be fuzzy and difficult to read. Which of the following is the MOST likely reason for this issue?

❍ C. The laptop resolution is incorrect

❍ A. The LCD display is faulty

❍ B. The laptop display adapter is incompatible

❍ D. The LCD display cable is faulty

32. A user’s tablet has stopped responding to any type of finger input on the screen. The clock and other tablet functions appear to be working. Which of the following would be the BEST way to correct this issue?

❍ B. Reset the wireless network

❍ C. Connect to a power source

35. If a laptop's inverter is faulty, which of the following would be the MOST likely result?

❍ C. The screen will be difficult to see

❍ A. The battery will not recharge

❍ B. The system will not power on

❍ D. The USB interfaces will not be powered

Mobile Device, Networking, Hardware review Quiz

Authored by Fidele Youssaka

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Mobile Device, Networking, Hardware review Quiz

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OPEN ENDED QUESTION

30 sec • Ungraded

First and Last Name

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MULTIPLE CHOICE QUESTION

30 sec • 10 pts

2. A network connection in a conference room was installed years ago, and there’s no documentation for the cable run. Connecting a device to the cable results in a successful Ethernet connection, so the other end of the cable should terminate somewhere in the wiring closet. Which of these tools would be the best choice to find the other end of the network connection?

❍ A. Cable tester

❍ B. Tone generator

❍ C. Multimeter

❍ D. Crimper

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

3. A user is having an issue with a smartphone battery bulging and physically pushing the screen away from the phone. The rest of the phone appears to be operating normally. Which of the following should be the BEST next troubleshooting step?

A. Power off the phone and contact support

❍ B. Upgrade to the latest OS version

❍ C. Replace the screen

❍ D. Perform a factory reset

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

4. A client’s laptop appears to boot normally, but nothing ever appears on the LCD. After closer inspection, you notice the output is visible but it's too faint to clearly see anything. What is the MOST likely cause of this issue?

A. Video card

❍ B. Inverter

❍ C. Video driver

❍ D. Power adapter

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

5. A firewall is configured to block email transfers from a remote server. Which of the following ports is the firewall blocking?

A. 443

❍ B. 22

❍ C. 23

❍ D. 25

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

6. The stylus on a Windows tablet will no longer interact with the user interface. Which of these would be the MOST likely cause of this issue?

❍ A. Digitizer

❍ B. Backlight

❍ C. Contrast

❍ D. Inverter

MULTIPLE SELECT QUESTION

30 sec • 10 pts

7.. A user needs to connect their laptop to the wired Ethernet network, but the laptop does not have an integrated Ethernet interface. Which of the following would allow the laptop to connect to an Ethernet network? (Pick TWO)

❍ A. Docking station

❍ C. USB to Ethernet adapter

❍ B. VGA interface

❍ D. DisplayPort to HDMI cable

❍ E. DVI to HDMI adapter

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Mobile Device, Networking, Hardware review Quiz

First and Last Name

3. A user is having an issue with a smartphone battery bulging and physically pushing the screen away from the phone. The rest of the phone appears to be operating normally. Which of the following should be the BEST next troubleshooting step?

4. A client’s laptop appears to boot normally, but nothing ever appears on the LCD. After closer inspection, you notice the output is visible but it's too faint to clearly see anything. What is the MOST likely cause of this issue?

5. A firewall is configured to block email transfers from a remote server. Which of the following ports is the firewall blocking?

6. The stylus on a Windows tablet will no longer interact with the user interface. Which of these would be the MOST likely cause of this issue?

7.. A user needs to connect their laptop to the wired Ethernet network, but the laptop does not have an integrated Ethernet interface. Which of the following would allow the laptop to connect to an Ethernet network? (Pick TWO)

8. . Which of the following ports are used for file transfers? (Select TWO)

9. Which of these technologies do not require a backlight to provide a viewable display?

10. A system administrator has tripped over an Ethernet cable and the cable’s RJ45 connector has broken. Which of the following should be used to resolve this issue?

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