Office Procedures Review Questions

Which of the following reasons would cause a school meeting to be postponed?

• a quorum is not present

• Minutes of the last meeting were not circulated

• 
  the agenda for the meeting was not sent to the members

• the Chairman is absent

When is the thesaurus the best form of reference to be used?

• to look for grammatical rules

• to determine the most appropriate word

• to find the meaning of a word

• to check a person's form of address

Which of the following illustrates the structure and relationship ranks in an organization?

• flow chart

• line chart

• organizational chart

• reference chart

What is the business document involved when the seller sends billing to a buyer?

• Advice Note

• Invoice

• Receipt

• Statement

Which document is submitted to the Purchasing Department to request the purchase of office supplies for another department?

• Purchase Order

• Quotation

• Requisition

• Tender

Which of the following shows the correct arrangement of a formal business report?

• Title Page, Table of Contents, Introduction, Body, Conclusion, Reference Page

• Title Page, Body, Introduction, Conclusion, Table of Contents, Reference Page

• Title Page, Reference Page, Introduction, Table of Contents, Body, Conclusion

• Title Page, Introduction, Body, Conclusion, Reference Page, Table of Contents

Which document ought to be enclosed with a Job Application Letter?

• business letter

• contract

• resume

• transcript

In the school announcement, the Principal mistakenly stated that 'students are suppose' to attend the assembly. What specifically describes the grammatical misstep made in that phrase?

• deletion

• error

• mistake

• omission

The choice of date placement depends on the letter format used. If the letter has the date, complimentary close, and signature starting from the centre, which format is being used?

• AMS Simplified Block

• Block Format

• Modified Block

• OCR Format

What activity takes place when team members offer ideas or suggestions to find a solution to a problem?

• Assertions

• Brainstorming

• Consensus

• Leadership