TOPIC 1 : INTRODUCTION TO NETWORK MANAGEMENT

Which one of the following definations describes the meaning of Network Administrator?

• Process of administering, managing and operating a data network

• Process of administering, managing and operating a client

• Process of administering, managing and operating a server

• Process of administering, managing and operating a firewall

The terms FCAPS is an acronym that stands for ?

• Accounting, Configuration, Performance, Fault & Security

• Fault, Configuration, Accounting, Performance & Security

• Fault, Security, Accounting, Performance & Configuration

• Accounting, Configuration, Fault, Performance & Security

FCAPS is a network management framework established by the

• Federal Communications Commission (FCC)
• Food and Agriculture Organization (FAO)
• Federation of Canadian Municipalities (FCM)
• International Organization for Standardization (ISO)

Based on the passage below it refers to ?

• Security Management

• Accounting Management

• Fault Management

• Performance Management

The following definitions describe the function of Network Operations Centers (NOC) except

• Managing social media accounts
• Monitoring network performance
• Developing new software applications
• Delete data from the backup and storage

Based on the passage below, the SLA refers to

"Managing an effective NOC requires robust communications across your enviroment. The ability to have full visibility into incidents is always high on the list because it helps detect issues, enabling team to proactively prevent incidents that could lead to network downtime and Broken SLAs"

• Service Level Agreement
• Software License Agreement
• Security Log Analysis
• Student Learning Assessment

The passage below describes one of the areas of responbility in the NOC. Choose the approriate answer for the task area ?

"In responce to incidents, the NOC engineer should carefully track and document all defects and resolutions in detail. This helps in increasing the expert base of NOC and helps in maintainance of System health record"

• Monitor System

• Tracking issues

• Report incidents

• Troubleshoot problems

Based on the passage below it refers to ?

" Network management role that focuses on safeguarding the network as a whole as well as individual devices from malicious or unintentional misuse, illegal access, and data loss"

• Computer hardware management
• Social media management
• Financial management
• Security management

Function of Network Operations Centre (NOC)

• Monitoring, managing, and maintaining the network infrastructure
• Managing human resources for the company
• Designing new network infrastructure
• Providing customer support for software issues

Give one (1) activities that take place inside the NOC

• Monitoring network performance
• Diagnosis

• Skydiving lessons
• Cooking classes