Meetings and Negotiations

Whose position is more important?

• The position of CEO

• The position of chairman

Who oversees day-to-day activities within the company?

• The CEO

• The chairman

Who oversees the most important decisions taken within the company?

• The CEO

• The chairman

What is "diplomatic language"?

• The language used by diplomats for negotiations

• The language used in all official correspondence for negotiations

Which of these is an example of "diplomatic language"?

• There appears to be shortage in our supplies

• We're out of stock

Which of these is an example of "diplomatic language"?

• Your sales projections for the next quarter are high.

• Your sales projections for the next quarter are rather low.

Which of these is an example of "diplomatic language"?

• I think you might have made a mistake with my order.

• You made a mistake with my order.

Which of these is an example of "diplomatic language"?

• My manager is intolerant of mistakes.

• My manager is not very tolerant of mistakes.

What are typical topics of negotiations?

• terms of payment

• maintenance

• pricings and discounts

• warranties

What is a non-negotiable?

• Something you're willing to make a compromise for

• Something you're not willing to make a compromise for