Business Communication Basics Review

Communication is being able to ____

• Give and Receive information to someone else.

• Give and Receive advice only to someone else.

• Only give information to someone else.

• Only receive information to someone else.

Communicating is done only through words.

• True

• False

Which ways can we communicate? (mark all that apply)

• Verbally

• Non-Verbally

• Writing

• Electronically

You should communicate with your boss differently than your friends.

• True

• Flase

_____ is being able to share information with people within and outside of a business, in a professional manner.

• Business Manners

• Business Communication

• Business Deals

• Business Compromises

Business don't expect you to know how to write business letters and emails.

• True

• False

Business expect you to know how to do ____

• Keyboard properly

• Talk professionally on the phone.

• Use Online Calendars

• All of the above

Businesses expect their employees to have appropriate ____

• Friends & Social Media

• Posture, Body Language, and Personal Space

• Technology in their houses

• Body Language and Friends

Being an Active Listener is being able to absorb information someone is saying.

• True

• False

Miscommunication and arguments never happen in the workplace.

• True

• False