Testout 13 (Marco)

You have connected your printer directly to your Windows workstation with a USB cable. Which type of printer have you set up?

• A web-enabled printer

• A shared printer

• A local printer

• A network printer

Several employees have called you to complain about the default configuration settings on the network printer. One has asked to change the page orientation, another has wanted to change the collating setting, and another asked about duplexing. Which of the following print features would allow the employees to make the requested changes to their print jobs?

• Print server

• Print queue

• Printer Properties

• Print spooling

Which of the following is a type of printer that is considered very noisy because it hits the printhead on the paper?

• Thermal

• Dot matrix

• Laser

• Inkjet

Inkjet printers are popular for small businesses because they provide good quality printouts. However, fuzzy lines can appear in artwork, or colored areas in images can sometimes start and stop before they should. Which of the following should you do when this happens?

• Clean the printhead

• Replace the ink supply

• Clear the paper jam

• Calibrate the printer

Which component in a laser printer prepares the photosensitive drum for writing by causing the drum to receive a negative electrostatic charge?

• Transfer corona

• Primary corona

• Organic photoconductor (OPC) drum

• Fuser

Which type of printer uses a drum, plastic toner, and fuser to create a printed page?

• Dye sublimation

• Laser

• Dot matrix

• Inkjet

You work for a company based in Phoenix, Arizona, which is a very hot and dry area. Several people in the research department have reported that even though their files are printing to the laser printer correctly, a much lighter copy of the same text also prints within 2 to 3 cm of the original text. Which of the following would MOST likely fix this type of ghosting image?

• Replace the imaging drum, as it is probably at the end of life.

• Vacuum the fuser assembly to clean off excessive ink toner.

• Use a heavier weight paper to avoid paper shift.

• Remove the toner container and gently shake it to remove clumps from the image toner.

What is the best way to set up a Wi-Fi-incompatible printer to provide the most reliable wireless printing?

• If the printer is Bonjour-enabled, use workstation discovery with the Bonjour service.

• If the printer is Ethernet-capable, connect it to the network through a wireless router.

• Share the printer from a computer that has a wireless network connection.

• If the printer has a USB port, plug in a USB wireless adapter.

A customer who uses a Windows computer purchased an inkjet printer from your store. He recently called to complain that the colors in the photos he prints on his new printer do not match the colors in the original photos. Which of the following actions will MOST likely resolve the issue? (Select two.)

• Educate the customer on the limitations of inkjet printers.

• Use Driver Rollback to restore an earlier version of the printer driver.

• Run the Windows FIXCOLOR utility to automatically calibrate the driver's color settings.

• Use the Color Management tab of the printer driver to calibrate the driver's color settings.

• Download and install the latest printer drivers.

You are testing a printer that you just installed by using the operator panel on the printer to print a test page. Later, you use the printer properties on your computer to print a test page. Instead of a normal test page, you receive several pages with garbled characters on them. What is the MOST likely cause of the problem?

• A problem with the printer power supply or power cable

• Wrong toner cartridge

• Bad printer memory

• Wrong printer driver