9. GETTING BACK ON TRACK (BE)

What is a common problem in both face-to-face and online meetings?

• Lack of participants

• Conversations going off topic

• Long duration

• Technical issues

What can cause a meeting to get off track?

• Agenda items being addressed

• Effective time management

• Interesting but unrelated discussions

• Participants being focused

What is a polite way to remind participants to return to the agenda?

• Let's continue this conversation offline

• I can see you're all very enthusiastic about the new bike sharing program, but let's continue this conversation offline

• Let's please return to this agenda item

• This is very interesting, but we haven't addressed the issue of the supply chain failure yet

How can you establish a connection between the current conversation and the purpose of the meeting?

• Interrupt the speaker

• Change the topic abruptly

• Ignore the conversation

• Ask specific questions

What should a moderator pay close attention to during the meeting?

• The time of the meeting

• The weather outside

• Their own thoughts

• What is being said

What can a simple statement like 'Robert was mentioning the need to find a more reliable supplier, could we please go back to that point.' do?

• Encourage side conversations

• End the meeting abruptly

• Create confusion

• Bring people's attention back to the purpose of the meeting