FFA Ag Sales Quiz

The most obvious mistake made by sales people is...

• failure to close the sale

• pushing to close a sale

• using a negative close

• ignoring a customer

The basis of all economic activity with customers lays in the satisfaction of....

• their wants

• their happiness

• their needs

• their needs and wants

Customers are not influenced by ___________.

• the interior of a business

• the appearance of the sales person

• the attitude of the sales person

• customers are influenced by all of the above

Employers expect sales people to practice good _______

• penmanship

• technique

• habits

• human relations

Regardless of the merits of the complaint, always______.

• write it up

• see your manager

• take action

• defer a decision

The kind of business, age, location, competition, media availability and new product lines all influence the.....

• advertising campaign strategy

• advertising budgetary strategy

• promotional campaign strategy

• promotional campaign

Buyer objective will center around ...

• product, place, price, and promotion

• product, place, price, time, and quantity

• product, place, time, quality, and promotion

• product, price, time, quality, and quantity

A good salesperson recognizes what influences a customer to make a purchase. These influences are called....

• wants

• motives

• satisfaction or happiness factors

• needs

The _________ is the end result of market analysis.

• product

• buying and selling process

• sale

• satisfied customer

In advertising "ROP" means...

• rate of purchase

• run of papers

• rate of publications

• readers of papers