Computers 5

Question #163 Topic 1

A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible 1TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?

• • A. 1TB NVMe SSD

• • B. 1TB flash drive

• • C. 1TB SATA SSD

• • D. 1TB SAS

Question #164 Topic 1

Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?

• • A. The wrong network printer queue is being used.

• • B. The network printer is on the wrong VLAN.

• • C. The default paper type has been changed.

• • D. The print server has outdated print drivers.

Question #165 Topic 1

Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?

• • A. Community cloud

• • B. Rapid elasticity

• • C. High availability

• • D. Metered service

Question #166 Topic 1

A network technician has been tasked with creating a patch cable. The RJ45 connectors will not stay attached to the cable. Which of the following tools is needed to fix this issue?

• • A. Cable tester

• • B. Crimper

• • C. Punchdown tool

• • D. Loopback plug

Question #167 Topic 1

To control costs, a company provides a limited number of users with company phones. One of these users opens a support ticket because the phone no longer allows Internet browsing over a cellular connection. The user acknowledges that the phone worked before the user’s child streamed several movies using the device. Which of the following describes why the phone cannot browse the internet?

• • A. The child accidentally connected to a neighbor’s WLAN.

• • B. The company’s group policy disabled the device.

• • C. The device has a data cap and has reached that limit.

• • D. The device’s plan has been unpaid.

Question #168 Topic 1

A user’s desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

• • A. CPU fan

• • B. Memory

• • C. Power supply

• • D. Hard drive

Question #169 Topic 1

A customer brings a phone to a repair shop because it is experiencing extreme slowness and applications are crashing. A technician attempts to install a diagnostic application, but the installation fails. Which of the following should the technician do FIRST to troubleshoot the issue?

• • A. Check the storage space.

• • B. Inspect the screen for damage.

• • C. Install the latest updates.

• • D. Recalibrate the digitizer.

Question #170 Topic 1

A user is unable to connect a mobile phone while in a car. However, a second mobile device is able to connect in the same car. Which of the following settings should the user check on the first phone?

• • A. Wi-Fi

• • B. Hotspot

• • C. Bluetooth

• • D. Location

Question #171 Topic 1

A new computer was plugged into a port that was used by a legacy network printer prior to the completion of an office remodeling project. The user who was assigned to the new computer has been reporting an issue with slow network speeds. A technician verified the NIC is functioning properly and the drivers are up to date, and then swaps out the Cat 6 patch cable. However, the issue persists. Which of the following troubleshooting steps should the technician take NEXT?

• • A. Check the speed and duplex settings on the switch.

• • B. Verify which port the VLAN is assigned to.

• • C. Ensure settings within the computer’s BIOS.

• • D. Replace the cable that runs from the user’s desk to the patch panel.

Question #172 Topic 1

A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is shared with businesses in the same industry. Which of the following cloud models would BEST address the bank’s need?

• • A. Private

• • B. Hybrid

• • C. Public

• • D. Community