1. What does DMAIC stand for?

• Define, Measure, Analyze, Interact, Control

• Define, Measure, Analyze, Improve, Control

• Define, Measure, Analyze, Implement, Control

• None of the above

Which of the following should be on a Run Chart

• Average or Benchmark

• Improvement Goal

• Axis Labels

• Predicted Values

80% of your problems come from _____% of your sources

• 10

• 20

• 25

• 30

Which of the following is NOT one of the stems of a Fishbone Diagram

• Machine

• Tools

• People

• Process

In a Flow Chart, the Diamond shape represents

• Start/Stop

• Steps/Activities

• Decisions

• Flow

Which of the following are part of process of creating strong performing Team Dynamics?

• Leader

• Form

• Storm

• Perform

What do we do with the categories of a prioritization matrix?

• Add

• Subtract

• Multiply

• Square

Which of the following are part of 5S?

• Sort

• Set

• Simplify

• Shine