E-commerce and Retail Quiz

What is the term for traditional businesses with physical storefronts where retail transactions occur?

• e-commerce

• T-commerce

• Brick-and-mortar business

• Marketplace

Which of the following best describes telemarketing?

• A retail outlet owned and operated by consumers

• Shopping in response to ads on television

• Using the telephone to sell directly to customers

• The buying and selling of goods over the internet

What is e-commerce?

• The buying and selling of goods over the internet

• A special offer designed to help sell goods and services

• Putting products into TV shows and movies

• A retail outlet owned and operated by consumers

What is the purpose of a buying incentive?

• To provide a detailed explanation of a product

• To exchange goods and services

• To help sell goods and services through a special offer

• To sell directly to customers over the telephone

What is a rebate?

• A certificate that entitles consumers to an immediate price reduction when the product is purchased

• A partial refund of the original price of the product

• A product priced below cost to attract customers to the store

• A state of balance

What does the term "loss leader" refer to?

• A game involving luck versus skill

• A small group of individuals discussing opinions with a consultant

• A product priced below cost to attract customers to the store

• A food produced without the use of synthetic fertilizers, pesticides, or growth hormones

What is the EnergyGuide label used for?

• To provide a state of balance

• To gather opinions on and responses to candidates and issues

• To compare products and prices in different stores

• To estimate an appliance's energy costs

What is the purpose of the Energy Star Program?

• To certify electronics with superior design

• To reduce the amount of electricity used by computers and related devices

• To provide funding for renewable energy projects

• To regulate the disposal of electronic waste

What is an extended warranty?

• A warranty that only covers software issues

• Additional coverage that you can buy to pay for repairs or replacements needed beyond the original warranty period

• A warranty that extends only to the original purchaser of the product

• A warranty that covers accidental damage only

What does the term "obsolete" refer to?

• A product that is overpriced

• A product that is out of date

• A product that is in high demand

• A product that is brand new