What do you do if you receive a silent note?

do not touch it, rake it in the floor

At what age can a minor have a checking account?

16-18 and must have a parent/guardian on the account with them

How can you find our current deposit rates?

on our website or on our rate boards in each branch

What is required on the back of a check when remote depositing?

members signature, ozark federal credit union, for remote deposit only, members account number

Name the services we offer.

online banking, debit/credit card, direct/ remote deposit, online bill pay, audio teller, safe deposit boxes, extended loan warranties/GAP coverage

How can a power of attorney be terminated from an account?

the power of attorney would have to pass away in order for it to end or brings in a form stating otherwise

What are the minimum deposits for accounts that require a minimum deposit?

youth savings- $5, savings- $25, Certificate of deposit- $500, money market- $2500

How soon can one go from a fresh start account to a regular account?

One year and only after member has paid off debts owed to other financial institution.

Name the different types of savings accounts.

regular savings (adult), IRA, regular savings (youth), christmas club, certificates, vacation clubs

What does the OFCU staff need to do before opening an account for someone?

check eligibility, run credit check, chexsystem, must have valid ID, must have ssc

How often do share accounts earn dividends?

quarterly but on a money market its monthly

What type of accounts does Reg D affect?

saving accounts, money market accounts

What are the benefits of online banking?

transfer funds, check deposits, e-alerts, review account balances, check for holds/ pledge funds, locate nearest ATM, email OFCU, bill pay, remote deposit, ets..

Can you withdrawal money from a Christmas Club account anytime and it remain open?

you can, but if a withdrawal is made the account is closed and full balance is paid

What are the debit card daily limits?

$1,500 swipe and sign, $500 pin based cash withdrawal, $2,000 total

What are the business checking account options called?

small business checking, premier business checking

Name the companies who give rewards for using their products.

sprint, turbo tax, ADT, TRU stage auto/home insurance, also "love to shop" which gives cash back for up to 1500 online retailors.

What is "Love my Credit Union"?

a website that allows credit union members to receive exclusive discounts and benefits (www.lovemycreditunion.org)

What is Audio Teller? (573-778-0190)

a 24 hour phone number the members can call to access their accounts, transfer funds, check deposit, withdrawal, check history and balance, calculate loan payments , and add a line of credit.

Out of wallet verification:

last deposit, who's joint on account , last debt card purchase, amount of last withdrawal, amount of last deposit, loan payment amount

Name 3 reason's why a check would be ineligible for remote deposit

checks drawn on any of your OFCU accounts, checks drawn on a financial institution located outside the US, checks date more than 6 months prior to the date of deposit

What is Courtesy Pay?

Allows members to go negative in checking account, $30, depends on how much direct deposit is

a federal reserve board that limits the number of pre-authorized withdrawals and transfers from saving accounts and money market accounts

Teller study guide

Authored by Kenzie Hill

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What is the credit union's mission statement?

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