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Task 1 | MR Training

Authored by Nova Hotels

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Professional Development

Used 6+ times

Task 1 | MR Training
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What rank should Interviewee be?

Awaiting training

Hotel Guest

Trainee

All the following

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many questions are there in the interview?

10

12

6

9

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What do you do when the Interviewee has finished all questions?

Take them to the lobby for performance review

Wait for the host

Inform them they have failed

Inform them they have passed

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a PTS call?

To allow you to wander.

Nothing

Permission To Speak (Allows LR to ask a question to trainer)

Allows you to host

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which is not permitted in the Training Center?

Failing a Junior Team Member for 12+ Grammar errors

Using your own trainer script.

Mass spamming in the trolling management

Failing a Team member for 6+ grammar mistakes (Overall)

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Within the Training Center, there is a team called Supervisors. When will that be used?

When a member of staff is bored

When a member of Staff wants to

When a member of staff is AFK

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of Nova Shifts?

To gain activity, have fun & promotions

Promotions

To be able to do anything

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