Email Etiquette Quiz

What is the importance of using a professional email address for job applications?

• It shows that you have a sense of humor

• It makes the right impression

• It helps you stand out from other applicants

• It shows your creativity

Why is it important to step away from the computer when feeling enraged before responding to an email?

• To prevent the computer from crashing

• To avoid getting into trouble

• To avoid sending an angry message

• To take a break from work

What is the purpose of including a friendly greeting and closing in an email?

• To show off your writing skills

• To make the email longer

• To make the message feel more complete and professional

• To impress the recipient with your vocabulary

Why is proofreading important when composing an email?

• To show off your writing skills

• To impress the recipient with your vocabulary

• To avoid embarrassing mistakes

• To make the email longer

What is the general rule for responding to emails in terms of timing?

• Respond after a few days to show you're busy

• Respond as soon as you're realistically able to

• Respond only when you have free time

• Respond as quickly as possible, regardless of the message

When should you use the 'reply all' feature in an email?

• Use it for every email to keep everyone updated

• Use it when you want to annoy your colleagues

• Never use it, it's not necessary

• Use it when everyone in the thread needs to be updated

What is the purpose of using BCC in an email?

• To make the email look more official

• To keep all recipients visible to everyone

• To hide the addresses of recipients from each other

• To show off your knowledge of email features

What does listing someone in the 'to' field of an email indicate?

• You expect a response from that person

• You want to annoy that person

• You want to keep that person in the loop

• You want to exclude that person from the conversation

Why is it better to include fewer people on an email?

• To avoid confusion and crossed wires

• To make the email more interesting

• To make the email look more popular

• To show off your exclusivity

What should you do if a message deserves more time and thought before responding?

• Reply and confirm that you've received it, then take some time to think

• Fire off an immediate response to get it off your plate

• Ask someone else to respond for you

• Ignore the message and hope it goes away