ProdOps FA
Authored by Khairi Fajriyah
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1st Grade
Used 1+ times
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5 questions
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1.
OPEN ENDED QUESTION
15 mins • Ungraded
Jika kendala terkait akun dengan status OTP Blocked, apa yang akan di lakukan product ops?
Evaluate responses using AI:
OFF
2.
OPEN ENDED QUESTION
15 mins • Ungraded
Jika transaksi DPO Recharge mengalami peningkatan mencapai diatas 1.000 transaksi, apa yang akan dilakukan product ops ?
Evaluate responses using AI:
OFF
3.
OPEN ENDED QUESTION
15 mins • Ungraded
Berapa lama threshold yang sudah ditentukan untuk monitoring Top up via VA BCA sebelum melakukan eskalasi ke PM atau Lead CS pada grup sack #fazz-agen-ops?
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
15 mins • Ungraded
Pernyataan dibawah ini apakah benar/salah?
Jika transaksi special case tercatat no data pada metabase Queries By Contract External ID, maka Product Ops tetap harus menunggu approval Business Unit untuk melakukan proses refund.
Evaluate responses using AI:
OFF
5.
OPEN ENDED QUESTION
15 mins • Ungraded
Jika transaksi unmatch Billfazz yang dikirimkan oleh Finance dapat ditemukan di dashboard Billfazz, apa yang harus dilakukan oleh Product Ops?
Evaluate responses using AI:
OFF
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