MM Types of Communication

Connor (the boss) is sharing with Mrs. Payne (not the boss) plans for an upcoming work project.

• Informal
• External
• Horizontal
• Vertical

Destiny and Lily are on their lunch break. They are chatting in the break room about their weekend plans.

• Informal
• Formal
• External
• Vertical

Kamara and Chloe are both mid-level data analysts and are discussing the information they are reviewing.

• Informal
• External
• Horizontal
• Vertical

Mohammad is responding (calmly and appropriately) to a customer complaint via email.

• Informal
• External
• Horizontal
• Vertical

The Marketing Management class is doing a group project and are professionally delegating tasks to each other.

• Informal
• Formal
• External
• Vertical

Mrs. Payne is speaking with Mrs. Ramp about changes being made to the marketing pathway at GCA.

• Informal
• External
• Internal
• Vertical