Intro to Management

Managing business performance includes:

• Avoiding change and sticking to established methods

• Focusing only on internal processes

• Process management, measurement, and business improvement

• Ignoring customer feedback

Which of the following is a key driver of business value?

• Limiting employee autonomy

• Sticking to local markets only

• Reducing operational costs at all costs

• Pursuing profitability and growth

What does getting work "Done Well"' involve?

• Strictly following traditional practices

• Focusing solely on profit maximization

• Ignoring employee well-being

• Assigning responsibility and creating a supportive culture

What is the primary purpose of management?

• To get the "Right Work Done Well"

• To maximize shareholder value

• To implement technology in operations

• To increase employee satisfaction

Which of the following is a part of the "Right Work" that managers need to do?

• Avoiding risks at all costs

• Focusing only on short-term objectives

• Prioritizing personal goals over company goals

• Creating Vision, Mission, Goals, Strategies, and Plans

Which is a key managerial skill?

• Maintaining the status quo

• Decision-making and conflict resolution

• Avoiding conflicts at all costs

• Work in Isolation

Which management theorist emphasized the concept of bureaucracy as the best form of governance for business?

• Max Weber

• Henri Fayol

• Frederick Taylor

• Mary P. Follett

Which management practice focused on improving coordination of tasks in response to the Industrial Revolution?

• Administrative Management

• Systematic Management

• Specialization of Labor

• Scientific Management

What is one of the four facets that people agree has influenced the evolution of management practices?

• Economic

• Environmental

• Historical

• Cultural

Which theory emphasizes that involving employees in decision-making increases productivity?

• Herbert Simon’s theory

• National Labor Relations Act

• Coalition of Labor Unions

• Mary P. Follett’s theory