Heartist Discovery

How to be heartists?

• We become artist to make money

• We place money of everything we do

• We place people at the heart of everything we do

• We serve people based on SOP

Sequence of Heartist Model is...

• Heartist

  Style

  Process

• Style

  Process

  Heartist

• Process

  Heartist

  Style

• SOP

  Heartist

  Smile

I give you what you asked for, with a smile, is definition of...

I feel welcome, way of being is...

• Cherishing

• Spotlighting

• Loving

• Being There

Here is step handling lemon guests, except...

• Show your anger

• Maintain Eye Contact

• Apologize

• Be Silent & Wait

Save the Titanic Step Technique

• Seek it

• Show it

• Solve it

• All the answer correct

Spotlighting is way of being of

• I feel welcome

• I feel incredible

• I belong

• I feel heart-warmed

Raving Fans is...

• Our Effort

• Guest Effort

• Our Effort & Guest Effort

• No Need Effort

If your guest are LEMON, protect your...

Negative inner voice inside our head is...

• Trudy

• Rudy

• Trully

• Art