CMAA: Patient Encounter

A medical administrative assistant is checking in a new patient. They are providing the patient with the necessary intake forms. Which of the following forms would need to be signed by the patient?

• Notice of Privacy Practice

• Prior authorization

• Referral

• Explanation of benefits

A medical administrative assistant is performing the check-in process for a patient who presents with a visual impairment. Which of the following accommodations can be provided?

• Interpreter

• Documents with large print

• TTY telephones

• Provide information to guardian or caretaker

A medical administrative assistant is entering registration information into a new patient's electronic health record. Which of the following is a demographic that would be entered in important revenue cycle consideration?

• Plan premium

• Patient accommodation

• Patient demographics

• Portal password

A medical administrative assistant is preparing a claim for a minor who is covered by two policies under their guardians. Which of the following determines which policy is primary?

• Age of the guardians

• Sex of the guardians

• Birth month and day of the guardians

• The guardian who has had the policy the longest

A medical administrative assistant is preparing a billing claim for a patient who has Medicare and a commercial insurance plan that picks up where Medicare leaves off. What is this type of plan?

• Employer-sponsored

• Medicaid

• Medi-Medi

• Medigap

A medical administrative assistant is training a new medical administrative assistant. They are reviewing the demographic information for a patient in the electronic health record. The patient has managed care and came in for emergency services for a myocardial infarction. The emergency department is not within the network of the managed care plan. Which of the following is true regarding the charges for the service?

• The services would be written off.

• Emergency services are covered even when not within network.

• The services are not covered because the facility is not in-network.

• The patient would be billed.

A medical administrative assistant is reviewing the explanation of benefits to determine a patient's financial responsibility. Which information can be found on the explanation of benefits?

• Patient account balance

• Patient income level

• Patient coinsurance

• Patient copayment

Which of the following payments is the patient's financial responsibility expressed as a percentage of the services rendered?

• Copayment

• Coinsurance

• Deductible

• Premium

A medical administrative assistant is preparing a claim for a patient who has coverage from two insurance plans. What is the process used to determine which plan is primary?

• Verification of eligibility

• Coordination of benefits

• The birthday rule

• Concurrent review

A medical administrative assistant is performing the check-in process for a new patient. They provide the patient with a living will form. Which of the following types of forms is this?

• Advance directive

• Assignment of benefits

• Release form

• Notice of privacy practices