Module 3 Study Guide Quiz

What is the definition of 'Hearing' according to the Module 3 Study Guide?

• The active process with four stages: sensing, interpreting, evaluating, and responding.

• The process of concentrating on what is heard and reacting to it.

• The passive reception of sound waves.

• Using your senses to gather and interpret information.

Which term describes the process of concentrating on what is heard, attaching meaning to it, and then reacting to what you heard?

• Hearing

• Perception

• Active listening

• Organizing

What does 'Self-concept' refer to in the context of the study guide?

• A flawed conclusion or misunderstanding.

• An opinion or general feeling.

• How you would describe yourself.

• An immediate or premature conclusion about someone or something.

What is the difference between 'Paraphrase' and 'Summarize' as explained in the Key Points?

• Paraphrase is using fewer words, while Summarize is restating the main idea.

• Paraphrase is restating the main idea, while Summarize is using fewer words to communicate the main idea.

• Paraphrase and Summarize both mean to use fewer words to communicate the main idea.

• Paraphrase and Summarize both mean to restate the main idea in detail.

According to the study guide, what should good listeners always be in the habit of doing?

• Making snap judgments to quickly understand the content.

• Organizing the speaker's words by characteristics.

• Paraphrasing or summarizing the content of the speaker's words to understand the message better.

• Overcoming hearing impairment to listen effectively.

What is the most common mental barrier to listening?

• Attitude

• Lack of concentration

• Hostile Audience

• Formulating your response while another is speaking

Which of the following is NOT a stage in the listening process?

• Sensing

• Evaluating

• Responding

• Decoding

Which level of listening is associated with paying attention to the speaker's state of mind or voice tone?

• Enjoyment

• Information

• Critical

• Precision

What is the purpose of empathic listening?

• To listen passively

• To gather information

• To evaluate the speaker's message

• To understand why a speaker feels the way they do

What does 'Active Listening' mean as per the study guide?

• Just hearing what the speaker is saying.

• Understanding and reacting to what the speaker is saying.

• Formulating your response while the speaker is speaking.

• Ignoring the speaker's words and focusing on the speaker's body language.