Jss2 business stud.Mid week TT

A receptionist is a person employed to receive and assist people visiting a particular ......

• Organization

• Company

• Association

• Community

Duties of a receptionist is as follows except one...

• Bad mouth

• Making calls

• Tone of the receptionist

• Listening to the caller

Casual dressing refers to comfortable clothes that you wear in your .....

• Busy time

• Leisure time

• Free time

• None

The following are telephone etiquette tips except one

• Identify yourself when you answer the phone

• Do not forget to return a call if you promised to do so

• Talk childishly to your customers

• Do not interrupt the person while he/she is talk to you

We have ....types of office documents

• Two

• Five

• Nine

• None

We have ....types of office documents

• Two

• Five

• Nine

• None

The following are documents handled by a receptionist except one

• Visitors book

• Black book

• Telephone message pad

• Request form

The purpose of a receptionist book is to....

• Take the summary of things in a place

• To provide a record of all visitors to the organization

• To report the staffs to their parents

• To be talking all the night

We have .....types of correspondence records.

• Five

• Four

• Ten

• None of the above

Mail outward is used for.....

• Is used for recording letters that are prepared for postage in an organization.

• They are used for documentation of classes

• They can be used to report to the federal government

• All of the above