1-31 Problem-Solving Quiz

What is problem-solving?

• The process of setting goals and achieving them

• The process of creating obstacles in the workplace

• The process of achieving a goal by managing obstacles and finding solutions

• The process of avoiding obstacles in the workplace

Why do employers highly desire problem-solving skills?

• Because they want workers who avoid listening to others

• Because they prefer workers who don't come up with solutions

• Because they value critical thinking, decision-making, creativity, and information processing

• Because they want workers who don't understand the exact problem

What is the first step of problem-solving?

• Evaluate alternatives

• Generate possible solutions

• Identify and define the problem

• Implement the solution

What is the second step of problem-solving?

• Evaluate alternatives

• Implement the solution

• Identify and define the problem

• Generate possible solutions

What is the third step of problem-solving?

• Implement the solution

• Identify and define the problem

• Generate possible solutions

• Evaluate alternatives

What is the fourth step of problem-solving?

• Identify and define the problem

• Generate possible solutions

• Implement the solution

• Evaluate alternatives

What is the fifth step of problem-solving?

• Generate possible solutions

• Evaluate alternatives

• Implement the solution

• Identify and define the problem

What is the sixth step of problem-solving?

• Identify and define the problem

• Generate possible solutions

• Implement the solution

• Evaluate alternatives

Why should you always be ready to discuss problem-solving when applying for a job?

• Because it's a skill that is not valued by employers

• Because it's not important to discuss problem-solving with employers

• Because employers don't appreciate problem-solvers

• Because it's a requirement listed on the job description

What should you avoid when discussing problem-solving with employers?

• Rushing and making impulsive decisions

• Taking time to carefully analyze potential solutions

• Actively listening to understand the exact problem

• Being open to different points of view