CHEM CHO QUIZ EMPLOYABILITY SKILLS (11/2)

Which of the following is NOT an element of communication within the communication process cycle?

• Channel

• Receiver

• Sender

• Time

You need to apply leave at work? Which method of communication will you use?

• e-mail

• Newsletter

• Blog

• Poster

By which action can senders send their messages?

• Gestures

• Speaking

• Reading

• Writing

Which of the following is an example of oral communication?

• Newspapers

• Letters

• Phone call

• e-mail

What are the types of words we should use for verbal communication?

• Acronyms

• Simple

• Technical

• Jargons

Why do we use e-mails?

• To communicate with many people at the same time.

• To share documents and files.

• To talk to each other in real-time.

• To keep a record of communication.

Which of these is a positive (good) facial expression?

• Frowning while concentrating

• Maintaining eye contact

• Smiling continuously

• Rolling up your eyes

What does an upright (straight) body posture convey or show?

• Pride

• Professionalism

• Confidence

• Humility

Which of these is NOT an appropriate non-verbal communication at work?

• Keeping hands in pockets while talking

• Talking at moderate speed

• Sitting straight

• Tilting head a bit to listen

Which of the following statement is true about communication?

• 50% of our communication is non-verbal

• 20% communication is done using body movements, face, arms, etc.

• 5% communication is done using voice, tone, pauses, etc.

• 7% communication is done using words