Social Media Eng

What is the title of the first ever YouTube video?

• Hello world!

• You are watched

• Me at the zoo

What is social media?

• A type of email service

• A platform for online shopping

• A means of communication and interaction through the internet

• A video game console

Which of the following is NOT a social media platform?

• Facebook

• x

• Amazon

• Instagram

Social media allows users to share which types of content?

• Text, images, videos, and live streams

• Songs and movies only

• Physical products for sale

• Personal identification information

What is the primary purpose of social media platforms?

• Providing weather updates

• Facilitating online shopping

• Connecting people and fostering communication

• Providing medical advice

How do businesses and organizations use social media?

• For offline marketing only

• For increasing shipping costs

• For connecting with their target audience, marketing, and customer service

• For promoting social isolation

How can businesses leverage social media for brand promotion and awareness?

• By ignoring customer feedback and complaints

• By posting content infrequently

• By consistently engaging with their audience and sharing relevant content

• By using only traditional advertising methods

How can businesses use social media for customer service?

• By refusing to respond to customer inquiries and complaints

• By directing customers to call a helpline for any assistance

• By actively responding to inquiries and resolving issues promptly

• By ignoring customer feedback and suggestions

How can businesses analyze social media data to improve their strategies?

• By ignoring data analysis and relying solely on intuition

• By analyzing data from unrelated industries

• By tracking engagement metrics, user behavior, and feedback

• By outsourcing data analysis to competitors

What is the primary difference between a personal social media account and a business social media account?

• Personal accounts cannot post content

• Business accounts have a higher character limit for posts

• Business accounts can run advertisements and access analytics

• Personal accounts can only connect with other personal accounts