Writing a formal Email week 23

What are the two main things you need to find out before writing an email?

• The audience and purpose

• The color and size

• The weather and location

• The date and time

What is the purpose of the email in the first example given in the video?

• To ask for a passport

• To invite a friend to a running challenge

• To request a refund

• To complain about a lost item

What is the tone of the email when writing to a friend?

• Professional

• Strict

• Casual

• Formal

What is the purpose of the email in the second example given in the video?

• To complain about a lost item

• To request a refund

• To ask questions about a lost passport

• To invite a friend to a running challenge

What type of language should be used in a formal email?

• Standard English and abbreviated words

• Colloquial words and abbreviated words

• Standard English and contractions

• Colloquial words and contractions

How many words are expected in an email for functional skills entry level three?

• At least 200 words

• At least 50 words

• At least 100 words

• At least 20 words

What punctuation marks should be used in an email?

• Comma and exclamation mark

• Full stop and question mark

• Colon and apostrophe

• Semicolon and hyphen

What should be included in the email subject or salutation?

• The weather and location

• The topic and the subject

• The date and time

• The audience and purpose

What should be used to connect sentences in an email?

• Numbers

• Connectives

• Pronouns

• Adjectives

What should be used to plan the writing of an email?

• A map

• A box

• A chart

• A graph