Week 26 Complaint Letter

Week 26 Complaint Letter

12th Grade

15 Qs

quiz-placeholder

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Week 26 Complaint Letter

Week 26 Complaint Letter

Assessment

Quiz

English

12th Grade

Medium

Created by

Kim Parkin

Used 6+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a phrase you can use to describe a situation in a complaint letter?

I am writing to inform you of my satisfaction with

I am writing to apologize for

I am writing to inquire about

I am writing to express my gratitude for

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a phrase you can use to describe a problem in a complaint letter?

Had achievement in a July twentieth

Had difficulty in a March first

Had success in a February tenth

Had joy in a May fifteenth

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a phrase you can use to describe a solution in a complaint letter?

Could I please ask you to ignore the issue

Could I please ask you to overlook the problem

Could I please ask you to disregard the matter

Could I please ask you to find attached a copy of the invoice

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a greeting you can use in a complaint letter if you know the person's name?

Dear Sir

Dear Madam

Yours Faithfully

Company Name

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a closing you can use in a complaint letter if you don't know the person's name?

Company Name

Dear Madam

Yours Sincerely

Dear Sir

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a phrase you can use to finish your letter of complaint?

I look forward to ignoring your response

I look forward to avoiding your reply

I look forward to neglecting your answer

I look forward to receiving your response

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a phrase you can use to describe a situation in a complaint letter?

I am writing to inform you of my happiness with

I am writing to apologize for

I am writing to inquire about

I am writing to express my satisfaction with

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