Attitudes expressed by those around you.

• Physical Environment
• Psychological Environment
• Culture

Where you live.

• Physical Environment
• Psychological Environment
• Culture

Behaviors and beliefs that are passed on from generation to generation.

• Physical Environment
• Psychological Environment
• Culture

Personality

• Inner traits such as morals and social attitudes
• The way you view yourself
• All the behavioral qualities that make up an individual.

Imagine you're writing a character for your novel. What aspect would you consider as character traits?

• Inner traits such as morals and social attitudes

• The way you view yourself

• All the behavioral qualities that make up an individual.

Imagine you're preparing for an important job interview. In this context, what does 'Self-esteem' refer to?

• Inner traits such as morals and social attitudes

• The way you view yourself

• All the behavioral qualities that make up an individual.

Escalation

• Increase
• Decrease

De-escalation

• Increase
• Decrease

Examples of inherited (genetic) traits include all the following except:

• Eye color
• Career choice
• Skin color

In a team meeting, when two colleagues disagree on a project direction, someone that finds ways to positively resolve the disagreement knows how to __________ conflict.

• Escalate

• De-escalate