listening importance

1. Listening is a process of _______

• External

• Internal

• Complete

• Incomplete

Listening is involved on ______

• Ears
  

• tongue

• mind

• both a and b

1. Which step in the listening process involves focusing on a particular sound or message?

• understanding

• Remembering

• Responding

• Attending

LTM stands for:

• long term memory

• long time memory

• long term message

• long time message

1. Which step in the listening process involves assigning
   meaning to messages?

• selecting

• attending

• understanding

• responding

1. Speaking loudly in short sentences show:

• Politeness

• Aggression

• Normal behaviour

• Sadness

1. Listening and hearing refer to:

• physical acts

• the same thing same thing

• different things

• a specific act versus a general act

1. Which step in the listening process involves
   assigning feedback to messages?

• attending

• understanding

• focusing

• responding

1. A serious listener concentrates on:

• the speaker’s physical appearance

• other thoughts
  

• the speaker’s body language

• verbal and non-verbal message of the speaker.

1. As a sympathetic listener, you should consider the
   message from the point of view of

• the audience

• yourself

• others

• the speaker