Business communication

You can store your emails and find them quickly when

• a large number of people

• you  have a computer or a smart phone

• you need them

• distributing information to many people

Using emails saves the time of printing, copying and

• anywhere

• simple

• no matter how «heavy»  they are

• distributing information to many people

You use emails for

• messaging

• copying

• conferencing

• calling

Many people meet new friends online through

• social media

• Internet

• email

• arrangements

Why is it important to repeat the caller’s personal information?

• to find out what action the caller wants

• to find possible problems with the information

• to alert the caller when to expect a call back

• to make sure that the caller has the correct information

Purchasing department

• makes the products

• looks after the company staff

• buys all materials necessary for production

• deals with the company’s financial matters

Email allows you to send documents with just one

• boot up

• monitor

• click

• numeric keypad

To say yes to an offer

• reject

• attach

• compose

• accept

To say  something

• express

• congratulations

• convenience

• compose

A good employee should be

• familiar

• rude

• inquire

• talent