Crosschains Quiz

What are cross-chain transactions?

• Transactions within the same blockchain

• Transactions involving different blockchains

• Transactions between users and merchants

• Transactions without any blockchain involvement

What is the process for recovering cross-chain transactions?

• Recovery is automatic for all transactions

• Recovery requires a formal request from the merchant

• Recovery is handled directly by the end-user

• Recovery is not possible under any circumstances

Match the crosschain case with the applicable stage in Jira (depending on it's status)

• “Recovering”

• The task is just received from the merchant and the confirmation is to be obtained

• “Recovered”

• The funds are recovered and credited to crosschain merchant or sent back to the sender’s address.

• "New"

• Transactions to be recovered in a batch for BTC>BCH/group for other types of crosschains (the batch is performed around every 60 days).

• "Force"

• Transactions with almost expiring due date are being moved to this column, so they are taken care of firstly.

• “Batch/Group”

• The transaction is being recovered.

Which cryptocurrencies require a memo/tag for transactions?

• Bitcoin (BTC)

• Ripple (XRP)

• Ethereum (ETH)

• Litecoin (LTC)

What is the recovery fee for XRP/BNB transactions?

• 10% but not less than 10 EUR and no more than 300 EUR

• 10% but no less than 20 EUR and no more than 300 EUR

• 20% but no less than 20% and no more than 300 EUR

• Free of charge

End-user sent XRP without tag, but does not agree to proceed with the recovery to the sender's address, what happens then?

• The recovery process is cancelled

• We advise to initiate the investigation process

• The recovery is completed without consent

• The recovery fee is waived

What is the minimum amount (EUR) required for considering the recovery of cross-chain transactions with non-supported cryptocurrencies?

Select all the teams that take part in crosschain recovery process

• Support & Integration

• Finance

• Core

• CSO Team

• Discovery Team

In what cases we can only take the recovery fee by invoice to the merchant?

• When the recovered currency is not supported by us

• When the amount is too high

• When the end-user refuses to pay the fee for recovery

You have received a request from the merchant (chat name "Jacksclub.io - AlphaPo") to recover BNB sent without memo to sender's address. Type in the email address where the merchant must submit a formal request for recovery.