PMI CP Project Communications with Assessment E-Learning

Which of these statements best describes the outcome of effective communication by leaders in built environment projects?

• Effective communication makes people happy and positive and celebrates success stories

• Effective communication creates trust and builds a spirit of collaboration and purpose

• Effective communication is primarily focused on communicating external stakeholder

  success

• Effective communication is primarily focused on communicating internal stakeholder success

Poor communication can lead to project failure. Which of the following examples represents poor communication on a built environment project?

• Architects asking too many questions

• Site journals being constantly reviewed and edited

• More than two people on the team being assigned to the same task

• Excess of change orders throughout the project

Which of the following is an example

of an open question?

• Do you think your project was successful?

• Would you be available tomorrow afternoon?

• Is this design approved?

• How was your experience in your last project?

Which of the following statements is correct about a contract?

• A well-written contract contains as many details as possible

• Oral contracts are acceptable depending on the amount of money involved

• Contracts create mutual legal obligations between the parties and have to be accepted by at least one of them

• A contract is an agreement between parties and the parties understanding of its rules are crucial to keeping it valid

An effective communication strategy should consider three key questions. Which of the below is not one of them?

• What will the communication present?

• Who is the target of the communication?

• How will the message be communicated?

• When will the messages be delivered?

Which of the following are elements of a

communication plan?

Select all that apply

• Timeline

• Risks

• Communication Media

• Activities

• Messages

A client informs the project manager that the railway they are building will cut across a pedestrian and bike path, which may result in accidents. The project manager understands that a design change is required. What type of feedback loop is this?

• Positive feedback loop

• Negative feedback loop

• Internal feedback loop

• External feedback loop

After adopting feedback loops, a project manager has noticed a considerable

decrease in the amount of rework on site.

What type of benefit is the project

experiencing?

• Quantitative benefits

• Qualitative benefits

Who are a project's stakeholders?

• Stakeholders are the individuals or groups of individuals who can either affect, or be affected by, a project

• Stakeholders are all external parties involved in a project

• Stakeholders are the individuals or groups of individuals who are directly impacted by a project

• Stakeholders are the individuals or groups of individuals who are committed to any of the project deliveries

What is the objective of adopting

stakeholder matrices?

• To manage project resources and the costs associated with them

• To create trust between the project team and the suppliers

• To drive the necessary actions to align the stakeholders' goals with the project goals

• To monitor and assess the communication plan and the efficacy of the plan's actions