Consumer protection

Which government department in Russia is responsible for monitoring and regulating the domestic market?

• a) Ministry of Economic Development

• b) Federal Service for Supervision of Consumer Rights Protection

• c) Ministry of Commerce

• d) Ministry of Consumer Rights

In China, the following are responsible for monitoring and regulating the domestic market:

• a) Ministry of Finance of China

• b) State Trade and Industry Department

• c) Ministry of Economic Development

• d) Ministry of Trade and Industry

What does Russian legislation provide for liability for violation of consumer rights?

• a) Administrative measures only

• b) Criminal liability only

• c) Administrative and criminal measures

• d) Civil penalties

What law in Russia establishes the basic rights of consumers?

• a) Federal Law on Consumer Protection

• b) Product Safety Law

• c) Securities Market Law

• d) Code of the Russian Federation on Administrative Offenses

Which organizations in the European Union deal with consumer protection?

• a) Non-profit organizations

• b) Government bodies

• c) Public associations

• d) All of the above

What does the CE marking system guarantee in the European Union?

• a) Product compliance with safety standards

• b) Extension of warranty period

• c) Refund if you are dissatisfied with the product

• d) Free service

Which organization conducts testing of products and services in the USA?

• a) American Consumer Reports

• b) Federal Trade Commission

• c) American Enterprise Institute

• d) National Retail Federation

What laws in the United States govern the relationship between producers and consumers?

• a) Consumer Protection Law and Product Safety Law

• b) Product Safety Law and Product Packaging and Labeling Law

• c) Product Safety Law and Copyright Law

• d) Consumer Protection Law and Copyright Law

What consumer rights protection mechanisms are most often used in Russia?

• a) Mediation

• b) Administrative measures

• c) Criminal measures

• d) Lawsuits

What legislation establishes a minimum set of consumer rights in the European Union?

• a) Consumer Rights Directive

• b) Consumer Protection Law

• c) Consumer Rights Convention

• d) Consumer Charter