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Delight forum feb 24

Authored by daya daihatsu

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Delight forum feb 24
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apakah definisi Real Promoter?

Customer yang akan memberikan referensi

Customer yang sudah memberikan referensi

Customer yang bersedia memberikan referensi

Customer yang jadi referensi

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berapakah nilai customer pasif?

1-5

6-7

7-8

9-10

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apakah kepanjangan dari NPS?

Net Promoter Score

Net Promotor Score

Nilai Promosi Score

Nilai Promoter Score

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apakah Tag Line HTSE Daya 4wheel ?

By Your Self

By Your site

By Your Slide

By Your Side

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Saat Happy call, customer memberikan review puas, cepat, baik pelayanannya.
masuk ke kategori manakah review tersebut?

Detractor

Promoter

Pasif

Delight

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apa nama hasil bumi yang bisa menjadi bahan untuk membuat baterai untuk mobil listrik?

Nikel

Timah

Batu Bara

Tembaga

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Ir. Jokowidodo adalah Presiden RI ke?

6

7

8

9

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