T Level Y1_Unit 7 _Quiz 1_Types of Communication

Sharing of information between two or more people to reach a common understanding which results in a successful transmission  of a message is called ____________

• Communicating

• Talking

• Nudging

• Comprehending

Good communication helps to (select all correct options)

• Build relationships

• Connect with others

• Create barriers

• Achieve Productivity

Poor communication can lead to _____________

• Comprehension

• Confusion

• Collaboration

• Coordination

 __________ involves using physical cues or gestures to relay information to another person without using speech or words. This includes eye contact, body language, active listening and self-awareness

• Nonverbal communication

• Verbal communication

• Written communication

• Visual communication

 The quality and effectiveness of verbal communication is depended upon the following skills (select all that's applicable)

• Clarity

• Tone

• Body language

• Gestures

• Voice projections

It is said that 55% of all personal communication happens through ​ (a)  

• body language
• tone of voice
• spoken words

 The quality and effectiveness of non-verbal communication depends on how you use your

• Posture, eye-contact, words and body language

• Posture, gesture and body language

• Grammar, posture and body language

• Words and gestures

Categorise these images as good or poor body language

Groups:

(a) Good

,

(b) Poor

• 
• 
• 
• 
• 

​ (a)   communication can be used when you need to have an audit trail/log of the communication. ​ (b)   communication uses infographics, motion graphics, interactive content, and images to communicate information. ​ (c)   communication is the use of spoken words to convey thoughts, idea, and emotions while ​ (d)   communication uses physical cues or gestures to relay information.

• Written
• Visual
• Verbal
• non-verbal

This is an example of which type of communication

• Verbal

• Non-Verbal

• Written

• Visual