B2B sales Quiz

What does the equation VALUE = BENEFIT/COST represent?

• Customer mindset

• Product process

• Value proposition

• Sales technique

What does the acronym FAB stand for in sales techniques?

• Facts, Attributes, Benefits

• Features, Advantages, Benefits

• Features, Attributes, Benefits

• Functionality, Attributes, Benefits

What is the primary role of a salesperson in handling objections?

• To argue with the customer

• To uncover the objections

• To agree with the customer's objections

• To ignore the objections

What is the main focus of consultative selling in sales techniques?

• To listen and ask questions

• To use a standard sales pitch

• To focus on product features

• To push for a quick sale

What is the primary objective of a sales call?

• To make a quick sale

• To gather information

• To push the customer to buy

• To be self-centered

What is the key to successful relationship selling in sales techniques?

• Building rapport and trust

• Pushing for a quick sale

• Using aggressive tactics

• Ignoring customer needs

What is the importance of understanding the customer's needs in sales?

• It is not important

• It helps in making a quick sale

• It helps in providing tailored solutions

• It delays the sales process

Which of these techniques is used for handling objections?

• The Avoidance method

• The Feel, Felt, Found method

• the Overconfidence method

• the Silent method

Choose the main factors we want customers to perceive us as during sales calls:

• Confident

• Prepared

• In Control

What is the Structure of The Sales Call

• 1. HOOK

  2. CLOSE

  3. INTRODUCTION

  4. BRIDGE

  5. BODY

• 1. BODY

  2. BRIDGE

  3. INTRODUCTION

  4. CLOSE

  5. HOOK

• 1. INTRODUCTION

  2. HOOK

  3. BRIDGE

  4. BODY

  5. CLOSE

• 1. INTRODUCTION

  2. CLOSE

  3. HOOK

  4. BODY

  5. BRIDGE

• 1. BRIDGE

  2. INTRODUCTION

  3. BODY

  4. HOOK

  5. CLOSE