Interview for an airport job

What did the candidate graduate in from the University of Minnesota in 2013?

• D) Computer Science

• A) Business Administration

• C) Aviation Engineering

• B) Hotel Tourism and Restaurant Management

Why does the candidate want to work for Alaska Airlines?

• D) Because it has the best food

• C) Because it prioritizes customer service and safety

• B) Because it has the most flights

• A) Because it is the cheapest airline

What intrigues the candidate about the aviation industry?

• A) The opportunity to travel

• B) The chance to meet new people

• C) The fast-paced environment

• D) All of the above

Is the candidate willing to travel or relocate if required?

• A) No, the candidate prefers to stay in one place

• B) Yes, the candidate is open to relocating

• D) Yes, but only for a short period

• C) No, the candidate does not like to travel

According to the candidate, what is the importance of customer service?

• C) Providing the best food and drinks

• D) None of the above

• B) Creating an enjoyable experience for every passenger

• A) Making a profit for the business

How many languages can the candidate speak?

• B) Three languages

• A) Two languages

• D) Five languages

• C) Four languages

What are the candidate's long-term career goals?

• D) To become a chef

• C) To start their own business

• B) To work in a Senior Management role in the airline industry

• A) To become a professional athlete

Why does the candidate believe they would be a good fit for the position?

• A) Because they have no experience

• C) Because they are not interested in the job

• B) Because they have strong skills in customer service and communication

• D) Because they prefer to work alone

How many hours of total flight time experience does the candidate have?

• D) 4000 hours

• A) 1000 hours

• B) 2000 hours

• C) 3000 hours

How would the candidate deal with an angry or uncooperative passenger?

• C) Ask the passenger to leave the plane

• B) Try to solve the issue or compensate them in any other way to resolve the conflict

• D) Call security to remove the passenger

• A) Ignore the passenger