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What is the first step in decision making?

• Recognizing and Defining the Definition Situation

• Developing Options

• Analyzing Options

Which skill need by managers is 'the specialized knowledge and training needed to perform jobs that are related to particular areas of management.'

• human relations skills

• analytical skills

• technical expertise

• conceptual skills

The definition of (a)   is 'a calendar, containing both specific and vague items, that covers short-term goals and long-term objectives.'

The definition of (a)   is 'the building of relationships and sharing of information with colleagues who can help managers achieve the items on their agendas.'

The definition of (a)  

is 'a technique in which group members spontaneously suggest ideas to solve a problem.'