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Which of the following is an advantage of job specialization?

• It decreases transfer time between tasks.

• It increases the level of employee satisfaction.

• It eliminates monotony and boredom.

• It provides stimulation and challenges to employees.

• It significantly reduces employee turnover rates.

2) Jimmy owns an ice cream parlor. He designs a schedule for the different tasks the employees have to perform in order to prevent monotony at work. According to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. Jimmy is using the _____ approach at his ice cream parlor.

• job enrichment

• job enlargement

• job rotation

• job deskilling

• job specialization

_____ involves systematically moving employees from one job to another.

• Job enlargement

• Job rotation

• Job deskilling

• Job specialization

• Job enrichment

___ was developed to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job dissatisfaction.

• Job enlargement

• Job rotation

• Job enrichment

• Job specialization

• Job deskilling

Which of the following would require continually adding new tasks and challenges as part of the job design?

• Job enlargement

• Job specialization

• Job rotation

• Job enrichment

• Job deskilling

___ attempts to increase both the number of tasks a worker does and the control the worker has over the job.

• Job deskilling

• Job enrichment

• Job specialization

• Job rotation

• Job entropy

Job enrichment:

• does not increase the number of tasks that workers perform.

• requires the organization to be highly centralized.

• requires delegation of authority.

• requires workers to perform a single task.

• involves workers moving from job to job in a predetermined manner.

According to the job characteristics approach, task identity is _____.

• the number of things a person does in a job

• the extent to which a worker does a complete portion of the total job

• the extent to which a worker knows how well the job is being performed

• the perceived importance of the task

• the degree of control a worker has over how the work is performed

In the context of the job characteristics approach, skill variety refers to:

• the extent to which a worker knows how well the job is being performed.

• B) the degree of control a worker has over how the work is performed.

• C) the perceived importance of a task.

• D) the extent to which a worker does a complete or identifiable portion of the total job.

• E) the number of things a person does in a job.

In the context of the job characteristics approach, _____ refers to the extent to which a worker knows how well the job is being performed.

• A) feedback

• B) task identity

• C) task significance

• D) autonomy

• E) skill variety