According to the job characteristics approach, task identity is _____.

the extent to which a worker does a complete portion of the total job

the number of things a person does in a job

the extent to which a worker knows how well the job is being performed

the perceived importance of the task

the degree of control a worker has over how the work is performed

In the context of the job characteristics approach, skill variety refers to:

E) the number of things a person does in a job.

the extent to which a worker knows how well the job is being performed.

B) the degree of control a worker has over how the work is performed.

C) the perceived importance of a task.

D) the extent to which a worker does a complete or identifiable portion of the total job.

At Gamma Inc., there are separate departments of employees who specialize in sales, service maintenance, customer service, and accounting. What form of departmentalization does Gamma use?

A) Functional departmentalization

C) Location departmentalization

D) Customer departmentalization

E) Sequential departmentalization

Which of the following is a disadvantage of functional departmentalization?

C) Decision making may tend to become slower as the organization grows.

A) Supervision becomes difficult as managers will need to have skills in several areas.

B) Coordinating activities inside each department becomes difficult.

D) Employees tend to focus on the overall organization rather than their specific jobs.

E) Functional departmentalization cannot be implemented for smaller organizations

Janice owns a bakery that has only ten employees, out of which three are bakers, four are waiters, and the rest belong to the housekeeping staff. Which of the following approaches to departmentalization would work best for the bakery?

A) Functional departmentalization

C) Customer departmentalization

D) Location departmentalization

E) Sequential departmentalization

The advantage of using the functional departmentalization approach is that:

A) supervision is facilitated because an individual manager needs to be familiar with only a small set of skills.

B) the speed and effectiveness of decision making increase as the organization grows.

C) accountability and performance become easier to monitor.

D) employees get a better view of the total organization.

E) decision making becomes less bureaucratic as the organization grows.

One disadvantage of using product departmentalization is that:

C) administrative costs rise because each department must have its own functional specialists.

A) decision making tends to become slower and more bureaucratic.

B) the performance of individual products or product groups becomes difficult to assess.

D) all activities associated with one product or product group cannot be easily integrated and coordinated.

E) accountability of departments becomes very difficult to monitor.

The term span of management refers to the:

C) number of people reporting to a particular manager.

A) extent to which authority is delegated at the individual level.

B) extent to which authority is systematically delegated to middle and lower levels of management.

D) process of grouping jobs according to some logical pattern.

E) number of managers assigned to a department.

Which of the following is an accurate comparison between tall organizations and flat organizations?

C) Tall organizations foster more communication problems than flat organizations.

A) Tall organizations foster employee morale better than flat organizations.

B) Tall organizations have fewer managers than lát organizations.

D) Tall organizations place excessive administrative responsibilities on managers than flat organizations.

E) Tall organizations foster more productivity than flat organizations.

When compared to tall organizations, flat organizations:

B) place more supervisory responsibilities on managers.

C) have more layers of managers.

D) place minimal administrative responsibilities on managers.

E) have lower levels of employee morale and productivity.

When compared to flat organizations, tall organizations:

A) foster fewer communication problems.

B) foster more employee productivity.

D) place excessive responsibilities on managers.

A wide span of management in a flat organization may result in a manager having _____.

B) more administrative responsibility

A) less authority over subordinates

C) less accountability to a higher-up

D) less supervisory responsibility

E) more officers at different levels to report to

A) have more managers than flat organizations.

B) foster employee morale better than flat organizations.

C) place excessive supervisory responsibilities on managers.

D) have very few communication problems.

E) have less managerial expenses than flat organizations.

Researchers have found that a flat organization structure _____.

C) leads to higher levels of employee morale

A) fosters more communication problems

B) is more expensive to maintain than a tall structure

E) leads to lower levels of employee productivity

Reciprocal interdependence.

E) is the most complex form of interdependence.

A) is found in product and not service-based companies.

B) involves one-way interdependence

C) represents the lowest level of interdependence.

D) involves minimal communication among departments.

Sequential interdependence.

B) generally involves one-way interdependence.

A) typically involves no interaction among departments.

C) is the most complex form of interdependence.

D) is a level of interdependence in which the performance of one department is not affected by the performance of other departments.

E) represents the lowest level of interdependence.

Which of the following is one of the characteristics of Weber's bureaucracy?

B) Close personal relationships between supervisors and subordinates

C) Absence of rules and regulations

D) Maximum level of decentralization

E) Presence of cross-departmental teams

Which of the following is a characteristic of Weber's bureaucracy

A) Promotions based on technical expertise

B) Absence of rules and regulations

E) A high level of decentralizatio

According to Weber, in a bureaucracy:

A) there should not be any arbitrary dismissals.

B) there should be no rules an regulations

C) promotions should not be given based on technical expertise.

D) there should not be a social distance between supervisors and subordinates.

E) there should be a chain of command.

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Authored by Minh Anh

Mathematics

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an advantage of job specialization?

It decreases transfer time between tasks.

It increases the level of employee satisfaction.

It eliminates monotony and boredom.

It provides stimulation and challenges to employees.

It significantly reduces employee turnover rates.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2) Jimmy owns an ice cream parlor. He designs a schedule for the different tasks the employees have to perform in order to prevent monotony at work. According to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. Jimmy is using the _____ approach at his ice cream parlor.

job enrichment

job enlargement

job rotation

job deskilling

job specialization

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

_____ involves systematically moving employees from one job to another.

Job enlargement

Job rotation

Job deskilling

Job specialization

Job enrichment

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___ was developed to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job dissatisfaction.

Job enlargement

Job rotation

Job enrichment

Job specialization

Job deskilling

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following would require continually adding new tasks and challenges as part of the job design?

Job enlargement

Job specialization

Job rotation

Job enrichment

Job deskilling

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

___ attempts to increase both the number of tasks a worker does and the control the worker has over the job.

Job deskilling

Job enrichment

Job specialization

Job rotation

Job entropy

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Job enrichment:

does not increase the number of tasks that workers perform.

requires the organization to be highly centralized.

requires delegation of authority.

requires workers to perform a single task.

involves workers moving from job to job in a predetermined manner.

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Which of the following is an advantage of job specialization?

_____ involves systematically moving employees from one job to another.

___ was developed to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job dissatisfaction.

Which of the following would require continually adding new tasks and challenges as part of the job design?

___ attempts to increase both the number of tasks a worker does and the control the worker has over the job.

Job enrichment:

According to the job characteristics approach, task identity is _____.

In the context of the job characteristics approach, skill variety refers to:

In the context of the job characteristics approach, _____ refers to the extent to which a worker knows how well the job is being performed.

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