Learning Styles and Entrepreneurship Quiz

A person who learns well by sharing and working with others and has a(n) _____ learning style.

• verbal/linguistic

• naturalistic

• intrapersonal

• interpersonal

Answer explanation

The correct answer is 'interpersonal' because this learning style involves learning well by sharing and working with others.

An entrepreneur is:

• a French teacher

• a person who organizes and then runs a business

• a government employee

• a member of the military

Answer explanation

An entrepreneur is a person who organizes and then runs a business, making this the correct choice.

Services for your home that can include electricity, heat, sanitation, and water are known as _____.

• liability insurance

• utilities

• security deposits

• annual percentage rates

Answer explanation

Utilities are services for your home that can include electricity, heat, sanitation, and water.

You are really excited because your supervisor has assigned you a task that you know you can do well and independently. However, once you begin, your supervisor is checking on your progress every half hour. Your supervisor believes that your effort is not enough. She even told you that without her interventions, you will fail the task. Which of the following is the best way to succeed with your micro-managing supervisor?

• Tell your supervisor that it is very unprofessional to discourage employees from working independently.

• Ask for structure and direction about how the task needs to be developed up front.

• Decide not to volunteer to take on work or projects about which you do not feel confident.

• Stop regular communication with your boss to avoid her micro-management

Answer explanation

The best way to succeed with a micro-managing supervisor is to ask for structure and direction about how the task needs to be developed up front, to align with the supervisor's expectations and reduce the need for constant checking.

One of your colleagues constantly complains about everything at work. He criticizes how the rest of the team is not being productive. He is also constantly late and does minimal work. This is causing difficulties among co-workers. Passion, creativity, and positive attitude continue decreasing in the workplace. What is the best way to deal with this negative/toxic co-worker?

• Ignore the behavior and hope it improves on its own

• Report the behavior to a supervisor or HR

• Confront the colleague directly and ask them to change their behavior

• Organize a team intervention to discuss the impact of the behavior

Everyone in your department has received a new computer system except for you. What should you do?

• Assume this is a mistake and speak to your manager.

• Confront your manager regarding why you are being treated unfairly.

• Take a new computer from one of your colleagues.

• Complain to Human Resources.

• Quit.

Answer explanation

The correct choice is to assume this is a mistake and speak to your manager. This allows for a professional and respectful approach to resolving the issue.

If you are asked a question by a person and you do not know the answer, you should:

• Tell the person what you think the answer might be.

• Refer the person to your supervisor.

• Say that you are not allowed to give out that information to the public.

• Inform the person that you don't know but will find out.

Answer explanation

The correct choice is to inform the person that you don't know but will find out. This shows willingness to help and find the answer.

Assume that you are taking a telephone message for a co-worker who is not in the office at the time. Of the following, the LEAST important item to write on the message is:

• Length of the call.

• Name of the caller.

• Time of the call.

• Telephone number of the caller.

Answer explanation

The least important item to write on the message is the length of the call, as it does not provide essential information for the co-worker to follow up.

A customer has come into your office and submitted an application. When you give her some more forms to complete, she complains about all the bureaucratic red tape that is slowing down approval of her application. In which of the following ways should you respond to the customer?

• Simply be patient with her.

• Tell her the reasons why your office needs the information.

• Suggest that she can contact her state legislators if she wants to change the law.

• Say that you cannot process her application until all the forms have been completed.

Answer explanation

The correct response is to tell her the reasons why your office needs the information, to help her understand the bureaucratic process.

Your boss is about to call a client by the wrong name. What do you do?

• Do not get involved in the situation.

• Quickly take your boss aside and provide the correct name.

• Wait until the client leaves, and then provide your boss with the correct name.

• Give the individual the correct name, and explain that your boss was not aware of a different person being responsible to provide the information.

Answer explanation

The correct choice is to quickly take your boss aside and provide the correct name to avoid any embarrassment or confusion with the client.