(Sllr-fulfillment-Delivery/Return SLA-Capital)

If a business wants to make an sllr store, he has to make Bosta account first to be able to make a sllr store

• True

• False

If the Business wants to set a minimum amount for free shipping,
(Example: Free shipping on orders above 250) he has to choose ...

• Free shipping

• Conditional free shipping

• Flate rate

• Custom rate

Business (Lolla's Botique) wants to drop off his products at 7 PM today at the fulfillment center, you will.....

• Advise him that he can contact the fulfillment center to arrange with them

• Advise him to drop off them before 2 PM

• Advise him to make a pickup order

• Advise him that the drop off slot is form 2PM - 6 PM

Order (134567) is a fulfillment order and it got canceled on 29 Jan, it will change to RTS on...

• 29 Jan

• 30 Jan

• On spot

• 31 Jan

Which of those orders can be done from the fulfilled items?

• Delivers

• CRP

• Exchange

• All of them

The business (Tiktak shop) is already signed up through Bosta.co but he didn't receive any call from the sales team.

You should

• Send to him the sales team form

• Send an email to the onboarding

• Send an email to the sales team

• Take his info & put it in the sales form

The customer is asking to reschedule the order (33587864), we should advise with...

(choose all correct answers)

• We can reschedule it within 8 Calendar days

• we can keep the orders for 8 Calendar days in our hubs

• We can reschedule the order till the 5th March

• the maximum delivery day for this order will be the 5th of March

The Business can only use the charge balance to make a deposit.

• Ture

• False

What should we advise the customer to do after making a deposit through the bank?

• Charge balance

• Fawry payment

• send the receipt to confirm the payment

• Bosta bank details

The business (ElDokan) tier is bronze, he reaches us to create a CRP order with a refund

we will advise...

(Choose all correct answers)

• Advise him that it is not available now

• Advise him that he can make the refund through the E-Wallets

• Advise the merchant that after he exceeds the 200 shipments and 70 SR and gets an AM, the AM can check the availability to add the option to the business account

• Advise the merchant that if he exceeded the 200 shipments and 70% SR we will add the option to his account